Product Support
Certified Service™
Apex Equipments serves more than one thousand satisfied customers. We are awarded as an authorized Service provider from the Manufacturers, and attend many Certified Service program, is how we keep those customers smiling long after the initial purchase of their garage equipment product. When the unexpected happens, Apex Equipments Certified Service is your first and final step towards making it right.
Experience counts
No other full-service equipment provider has the industry and technology know-how that has developed over our past history. Our Service and technical Support team provides service and support to over thousand customers in entire Iraq.
Whether you're in the Baghdad or almost anywhere around the Iraq, an entire fleet of fully-equipped service vehicles is standing by to dispatch a mobile factory-trained technician or service provider unit to your location, if needed.
Our on-site experts are trained and qualified to perform warranty services, equipment repairs, inspections, preventative maintenance and part replacement with unparalleled speed and efficiency.
Inspection and maintenance
Apex Equipment’s offers a variety of flexible, responsive, and customer focused service offerings. With several different response options and on-site or depot choices, our customers may select maintenance plans with local service Teams.
For those customers whose applications are critical but desire on-site service and support, we provide repair service solutions on a per-case basis. Service is delivered to companies and billed as incurred. Customers are invoiced for labor Time and Parts used. Our service providers are available at a moment’s notice to perform installations, relocations and moves, upgrades, refurbishment, and other special services.
Scope and coverage
Apex has an service support team with factory trained authorized service personnel for entire Iraq. Our service response time is considered the best in the industry.
Large parts inventory
Apex "Spare-in-the-Air" repair strategy provides overnight or even sooner replacement of parts. With a single phone call, our expert service teams will work expeditiously to identify the equipment problem and facilitate its timely repair or part replacement. Our comprehensive spares inventory and partnerships with industry-leading service providers ensure the quickest possible turnaround. What’s more, Apex warehouse and Stores facilities processes are state-of-the-art. Apex Support Team verifies availability, inventory, shipping and delivery from start to finish.
We have detailed diagrams of all equipment assemblies which help you identify just what part you are looking for. We’re committed to having the replacement parts and resources, in the right place, at the right time, to provide rapid solutions our customers expect.
